Frequently Asked Questions by Teens and Young Adults:
Vive clients get a mentor who they meet with once a week, or sometimes more. The mentor is someone who is there to help you to reach YOUR goals. In the beginning, when you meet your mentor, you’ll both just get to know each other a bit. Then you can both decide how he or she can help you the most.
The mentor can help you find a job, get more support with your education, get along better with your family, friends or girlfriend/boyfriend, and feel confident and at ease in the world. Your mentor also has training as a mental health therapist, so he or she can help you with anything related to your overall wellness, balance, and happiness.
Your mentor won’t take you to a therapy office during your sessions. Instead, your mentor will help you with the things listed above where it makes the most sense—at home, school, and in the community. Our mentors have taken their clients to do fun activities like hiking, horseback riding, art classes, open-mic events and various other places. They’ve also been moral support for their clients at AA meetings, school orientations, job interviews and during tough family conversations. You can use your mentor however it makes the most sense for YOU. Most clients work with their mentor for 6-12 months, but there are no rules about length of time.
Yes! Mentors are available to you throughout the week for the tough moments. Feeling anxious about a test at school? Feeling angry at a parent or peer? Feeling stuck about how to move forward about any situation? You can call or text your mentor for help/guidance or just to have someone to listen. You can also call to share the good things. They love to hear about those things, too.
Parents often work with their own parent coach. This person is also trained as a mental health therapist, so he/she can help your parents think about how to best support you and the family as a whole. They usually meet with the parents once a week and are also available to parents for calling and/or texting in between sessions.
No. Your mentor will keep most of what you say confidential. There are legal exceptions to this, which include if you say that you're going to hurt yourself or someone else, or if you've been abused. By law, that information must be shared by your mentor.
As a general rule, mentors talk with their clients if there is ever anything discussed in a meeting that they might want to share with parents before the information is shared. If you don't want something shared with your parents but you are unsure if the mentor might want to mention it, just ask and he/she will always tell you.
Your Vive parent coach and mentor work together to think about your family as a whole. They will BOTH come to your home and meet with the entire family once a month. These family meetings happen after you've gotten to know them well enough to feel like he/she has your back no matter how the family discussions go. The Vive clinicians check in often with each other about how you and your parents are doing and how they can support you better. If you and your family are doing well and you want to start decreasing family meetings and your weekly sessions, they check in with each other about that, too.
It doesn’t usually happen, but when a client doesn’t like his or her mentor, we want to know! Feel free to tell your Vive team and your parents if there is something specific that isn’t working for you. We always want you to get the most of your experience working with Vive. It's also important to consider that building a relationship and connection can take time. Starting new therapeutic relationships can be scary and it may take a couple meetings for you to feel comfortable.
Your mentor will probably meet you at home and you can decide together how to spend that time. You might go to a coffee shop or for a walk so that you can get to know each other. When the meeting is almost over your mentor will ask you how it felt to hang out and spend time together. Feel free to share honestly. Your mentor is there to help and if Vive is a good fit, then that’s great! But if it’s not a good fit, then we will help you get hooked up with someone who is a better fit.